The college and staff have a general duty to ensure the safety and protection of vulnerable students under 18 years of age who are suffering, or who are likely to suffer, significant harm. This duty also extends to vulnerable students over 18 years of age.
All staff have received training in recognising students who may be at risk and need support and the college works closely with other external agencies to support students who may experience difficulties. The college’s Safeguarding Lead Person is Kimberly Goodwin. Any enquiries regarding matters of child protection and safeguarding should be referred to her.
kimberly.goodwin@ncdoncaster.ac.uk
Safeguarding means…
• Promotion of your health and development
• Ensuring your safety and care
• Ensuring you are offered the best life chances
• Protection from abuse and neglect
• Prevention of bullying and harassment.
Bullying and Harassment
• We are committed to providing a caring, friendly and safe environment for all of our staff and learners so that teaching and learning can take place in a relaxed and secure atmosphere. We believe in creating a society in which we all treat each other with dignity and respect.
• Bullying, harassment or victimisation of any kind is unacceptable at our College, and we have a responsibility to respond promptly and effectively to any issues of bullying, harassment or victimisation. If bullying, harassment or victimisation does occur, all staff and learners should report it and know that incidents will be dealt with promptly and effectively. No one should have to ‘suffer in silence’.
As a parent/guardian if you have concerns please contact:
Kimberly Goodwin – kimberly.goodwin@nclt.ac.uk
Staff training
– All staff complete a Level 1 safeguarding qualification, (renewed every 3 years)
– All Progress Tutors complete a Level 2 safeguarding qualification (renewed every 3 years)
– Safeguarding Team all complete a level 3 safeguarding qualification (renewed every 3 years)
– Each new member of staff receives information on safeguarding procedures as part of the induction process
Tutorials
All students receive a safeguarding tutorial in their first term at New College this includes where to access support and who to contact including counselling and the health point. Key issues are covered within the tutorial such as forced marriage and from September 2015 radicalisation and extremism.
The safeguarding tutorial is adapted every year to focus on key issues that affect young people.
Visitors on site
Students are able to easily identify visitors on site by the lanyard they are wearing:
– Green Lanyard – college have seen and taken a copy of the visitors DBS check
– Red Lanyard – visitor has not brought in DBS and is therefore not allowed to see students without a member of New College staff present with them.
Visitors are issued information on college safeguarding procedures, and what action to take if they have a safeguarding concern.
External Agencies
At New College we offer a holistic approach to the support that students receive we have therefore built up relationships with support services in and around the district; these include housing and financial support, young carers, CAMHS, Doncaster Childrens’ Services Trust and NHS.
Who is Early Help?
We are all Early Help. Early Help is not a service. Anybody working with children or families is part of Early Help, at the point that problems are identified. The wellbeing of children, young people and families is everyone’s responsibility. Early Help is simply the collection of all services available in Doncaster and how they work with families when there are additional or more complex needs, before the need for Children’s Social Care (CSC) and safeguarding procedures.
Why is it important?
By changing the way we all work, from a late reaction to chronic and acute need, to a focus on the root causes of social problems, outcomes for children and families improve, and costly statutory interventions can be avoided.
Please see link below for further information and support
http://www.dscb.co.uk/early-help
PREVENT AGENDA
Prevent is part of the Government’s strategy to address terrorism. The main aim of Prevent is to stop people becoming terrorists or supporting terrorism. Prevent focusses on all forms of terrorist threats. The Goverment’s Prevent strategy can be found at the following address: www.homeoffice.gov.uk
How can you help?
It is important that we all work together, so that we can protect our communities. There are many ways you can help:
- Get in touch with your local neighbourhood or Prevent team for advice and support, if you are worried about someone you know who you believe may be vulnerable to radicalisation;
- You can speak to your local officers about helping run community events to bring people from different communities together;
Resources for Parents:
Student/Parent Support
Mental Health
Open Minds Doncaster
Work to prevent exclusion from therapeutic services by prioritising accessibility and client-centredness in their services.
By providing one to one and group counselling, and personal development training and volunteering opportunities to adults and children aged 8 and over who would otherwise be excluded from such services.
https://www.counsellingdoncaster.com/
Talking Shop Doncaster
Talking Shop is a new and innovative venture that will make psychological therapy accessible and available to the community. You can drop into the new town centre shop and access the following services:
• Specialist books and leaflets on how to manage mental health problems and emotional distress
• Information on what services are available in the community
• Appointment-led clinics for service users
• Free use of computers with internet access to computerised psychotherapy and information sites
• Informal advice in person from a mental health worker.
https://www.rdash.nhs.uk/21690/talking-shop/
Doncaster – The Talking Shop
63 Hall Gate,
Doncaster
DN1 3PB
Phone: 01302 565650
Child & Adolescent Mental Health Service (CAMHS)
The Doncaster child and adolescent mental health service (CAMHS) provides assessment, interventions and support to children, young people and their families who are suffering from significant mental health or behavioural problems.
Referrals to CAMHS can be made through your GP.
Adult Community Mental Health Services
Doncaster Access Team
We provide an initial assessment of all specialist mental health referrals to identify individual need and the most appropriate service to meet that need.
The team also incorporates the crisis resolution and home treatment functions.
The team consists of community psychiatric nurses, social workers, approved mental health professionals, assessment officers, consultant psychiatrists and psychological therapists.
Useful information
About your appointment with the Access Team
Your plan of care with the Access Team
Information for service users and carers
About the home treatment service
A range of useful self-help leaflets is available from the Northumberland Tyne and Weir NHS Foundation Trust website
Contact us
Address: Opal Centre, Tickhill Road Site, Weston Road, Balby, Doncaster DN4 8QN
Telephone: (01302) 798400, Fax (01302) 798106
Got something to say? Tell us
Your views are important to us and your feedback is key to shaping and enhancing the services we provide.
https://www.rdash.nhs.uk/services/our-services/adult-mental-health-services/adult-community-mental-health-services/
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Doncaster Family Hubs
designed to bring services together to work with families from conception, through childhood and into adolescents (0 to 18 yrs and 25yrs SEND) to deliver an integrated local offer

What are Family Hubs in Doncaster?
Doncaster family hubs are the ‘place to go’. We work with other providers to offer a range of activities, services and information for you and your family.
Families are welcome with children of all ages from conception, through childhood to adolescence and even older if your child has a special need.
Think of any service you may need from daycare and early learning to schools and education; from midwives to health visitors and mental health; from advice on parenting to family support and adult learning to employment opportunities.
There are 12 Family Hubs across Doncaster we also deliver activities in other places too. Look on the link below to find out what’s on offer in a family hubs near you.
Central: Central; Balby; Wheatley; Cantley; Bessacarr; Intake and Belle Vue
North; Bentley; Adwick; Askern; Carcroft; Highfields; Scawsby; Sprotbrough
East; Armthorpe; Stainforth; Moorends; Dunscroft; Hatfield; Barnby Dun; Edenthorpe; Kirk Sandall and Thorne
South: Conisbrough; Denaby; Rossington; Mexborough; Edlington; Finningley; Torne Valley
Rossington Family Hub
Address:
Rossington Family Hub
Grantham Street
Rossington
Doncaster
DN11 0TA
Opening Times:
Monday – Thursday: 8:30am – 5pm
Friday: 8:30am – 4.30pm
Contact Number: 01302 863686
Facebook: Rossington Family Hub
Locality Manager – Julie Magee julie.magee@doncaster.gov.uk
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KOOTH
Kooth is a free online counselling, and emotional well-being platform for young people, accessible through mobile, tablet and desktop.
Offering support and advice in the flowing ways:
· Drop in chats
· Booked 1:1 sessions
· Themed message forums and lots more…
Kooth provides free, safe and anonymous online support for young people, covering a number of issues including:
· Feeling low
· Being abused
· Relationships
· Bullying
· Eating Disorders
· Sexuality
Visit the website for further information – www.kooth.com
The Samaritans
The Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland.
You can contact them by calling: 116 123 (this is a FREE number), or visit one of the branches below:
National text number: 07725 90 90 90 – Please be aware that there is an average reply time of 2 hours 30 minutes.
Visit the website for further information – http://www.samaritans.org/
ESCAYP
ESCAYP is available for young people up to the age of 21, offering a supportive environment in which they feel secure and safe, therefore enabling them to explore their issues. We work alongside existing agencies where appropriate and with consent.
Our counsellors can help with issues including;
If you would like to refer yourself for help or counselling please use our Referral form, or fill in the form on our website.
Visit the website for further information: http://www.escayp.org.uk/
Our Mission Statement
We aim to provide an easily accessible Information and Advisory Service for people who live in the Doncaster area.By providing this service we aim to raise awareness of disability issues in order to influence change.We aim to empower and enable disabled people to live a more independent and enriched life.
http://www.dialdoncaster.co.uk/images/stories/Factsheets/Mental_Health.pdf
Helpline
01302 327800
Helpline Available
Monday-Friday
9.30am-4.00pm
(24 hour answer-machine available)
Fax 01302 327205
Email advice@dialdoncaster.co.uk
Office Opening Times
Monday – Friday
9.00am – 5.00pm
Saturday/Sunday – Closed
About Rethink Mental Illness
Welcome to Rethink Mental Illness. We help millions of people affected by mental illness by challenging attitudes, changing lives. Here is just a selection about what we do, and what it means for you.
Advice and information
We provide expert, accredited advice and information to everyone affected by mental health problems. When mental illness first hits you or your family, it can be hard to know who or what to trust. We give people clear, relevant information on everything from treatment and care to benefits and employment rights. We were the first mental health charity to gain the Information Standard for our trusted and relevant information.
Services and groups
We have over 200 mental health services and 150 support groups across England. From psychological therapies and Crisis and Recovery Houses to peer support groups and housing services, we directly help thousands of people every year across England. Find out what we have near you. Over 90% of people using our services say they are respected, listened to and get the right kind of support. If you want support online instead, go to our pages on Facebook and Twitter. It’s easy to find a good supportive chat or lively debate going on every single day.
Campaigning
We campaign nationally for policy change, and locally for the support people need. We have changed the law to improve life for millions of people with mental health problems and we are changing public attitudes through the Time to Change campaign, which we lead in partnership with Mind.
Rethink Advice And Information Service
0300 5000 927
The Rethink Mental Illness Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits, debt, criminal justice and carers rights. They also offer general help on living with mental illness, medication, care and treatment.
The line is open from 9:30am – 4pm
Monday to Friday.
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What we do
Doncaster Mind provides a range of services and support to people experiencing, or vulnerable to mental ill health.
If you are looking for support but not sure which service or support is right, or you would like some information to support a family member or friend then we do offer appointments with a member of staff who will meet with you on a one to one basis to discuss our services and the options available to you.
However if you know which service or support you require please click on the relevant page on the left hand side.
If you would like an appointment you can either telephone or email us on the numbers below.
Telephone: 01302 812190 or 01302 812505
Email: office@doncastermind.org.uk
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Other useful websites offering support and advice
www.mind.org.uk – We provide advice and support to empower anyone experiencing a mental health problem.
www.sane.org.uk – We are a UK-wide charity working to improve the quality of life for people affected by mental illness
www.childline.org.uk – 24 hour free confidential helpline for children and young people (0800 11 11)
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Changing Lives
The centre develops preventative mental health work with women. Services offered include individual support, counselling, group services, workshops, training and outreach work.
Address: Oracle House 2-5
Princes Street
Doncaster
South Yorkshire
DN1 3NJ
Landline: 01302 309800
Email: Doncaster-info@changing-lives.org.uk
https://www.changing-lives.org.uk/
Bereavement and Loss
Cruse
Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.
Cruse offers face-to-face, telephone, email and website support. We have a Freephone national helpline and local services, and a website (hopeagain.org.uk) specifically for children and young people. Our services are provided by our network of 5,000 trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work.
https://www.cruse.org.uk/children
NHS
Advice and support to help you get through the loss of someone important to you. A bereavement counsellor explains what bereavement is, how to cope, and where to go for help and support.
Visit the website for further information – https://www.nhs.uk/livewell/bereavement/Pages/bereavement.aspx
Other useful websites offering support and advice
- Moodjuice – a self-help guide to bereavement
- Mind – how to access bereavement support
- Winston’s Wish – coping with the loss of a parent
- Childhood Bereavement Network – Support for young people who have lost a relative
- Cruse – support after the loss of a loved one
- Marie Curie – experiencing the loss of a loved one
- Scouts – understanding loss and grief
- HopeAgain – support network specifically for young people experiencing grief after the loss of a loved one
Substance/Alcohol Misuse
Project 3
Need information and advice around drugs, alcohol and legal highs?
You can make an appointment or just drop in and talk to us about:
- 1:1 support to stop using any substances and to reduce the harms caused by using drugs, alcohol or legal highs
- 1:1 relapse prevention sessions aimed at helping you to explore ways to prevent returning to using drugs, alcohol or legal highs
- Vaccinations and screening for blood borne viruses
- Prescribing for detoxification or to support abstinence if required.
Contact us
Project 3 Young Peoples Health and Wellbeing Service, East Laith Gate House, East Laith Gate, Doncaster DN1 1JE
Telephone: 01302 640032, email: rdashproject3.referrals@nhs.net
GASPED
GASPED is a registered charity established in 1995 offering information, advice, help and support for the parents, partners, families and carers who care for or are affected by a loved one’s drug and/or alcohol misuse.
· Depression
· Self-harm
· Severe anxiety (including obsessive compulsive disorder)
· Eating disorders (such as anorexia nervosa or bulimia)
· Psychosis (in those aged under 14)
· Bipolar affective disorder
· Severe emotional problems
· Attachment difficulties
· Severe behavioural problems
· Tic disorders
· Autistic spectrum conditions (in those aged over 14)
· Significant family communication problems
If you would like to make an appointment you can contact our office direct on 01924 787 501
You can call the 24 hour confidential helpline on 0845 146 0002
Visit the website for further information – www.gasped.org.uk
Frank
The national drug awareness site.
Al-Anon UK
Support for young people suffering from the affects of alcoholism in the family
Sexual Health
Please drop in or make an appointment with us if you need to talk to someone about:
- Information, help and advice around sex, sexual health, STIs, healthy relationships
- Condoms
- Chlamydia and sexually transmitted disease (STI) screening
- Contraception
- Emergency contraception
- Pregnancy testing
- HIV testing.
Drop-in session times:
- Monday 11am-6pm
- Tuesday , Wednesday and Thursday 11am-5pm
- Friday 11am-4.30pm
- Saturdays 10am-3pm
Young people can be seen at other times on an appointment basis.
Parents/carers and professionals such as teachers or support workers can make a referral on behalf of a young person, but the young person would need to consent to a referral being made.
Contact us
Project 3 Young Peoples Health and Wellbeing Service, East Laith Gate House, East Laith Gate, Doncaster DN1 1JE
Telephone: 01302 640032, email: rdashproject3.referrals@nhs.net
Brook
Sex and pregnancy advice
General Health
NHS Direct
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time, making it easier for you to access urgent healthcare services when you need medical help fast.
When should you call NHS 111?
- You need medical help fast, but it’s not a 999 emergency
- You don’t know who to call for medical advice
- You think you need to go to A&E or another NHS urgent care service but are not sure which one is most appropriate
- You require health advice or reassurance about what to do next
This service is available 24 hours a day, 365 days a year.
Calls to 111 are free from landlines and mobile phones.
NHS Live Well
Healthy living for everyone offers advise and information on over 100 topics including:
- Smoking
- Alcohol
- Exercise/Fitness
- Food/Diet
Visit the website for further information: https://www.nhs.uk/livewell/Pages/Livewellhub.aspx
Lesbian, Gay, Bisexual and Trans
Doncaster LGBTQ Youth Hub
Doncaster LGBTQ is the town’s leading partnership advocating for and supporting lesbian, gay, bisexual and transgender young people and beyond. We envision a world in which all LGBTQ children, young people and families enjoy the freedom to live safely, openly, and be true to themselves.
The following links and resources will help you raise awareness and support your pupils who identify as LGBTQ.
Our dedicated Facebook page: You can contact us directly for support and find out about our weekly support group
https://www.facebook.com/DoncasterLGBTQYouth
Send a direct message to:
Fruitbowl
The Fruitbowl is a youth group open to all Lesbian, Gay, Bisexual, Trans* and Questioning young people.
We meet every Monday evening from 6.30pm – 9.00pm in a central Wakefield location. It is an organised session where we eat, socialise and plan scheduled events. We provide information and support on areas such as sexual health, relationships, keeping safe and anything we feel could benefit the group in their day to day life.
You can find out more about Fruitbowl by:
Visit the website: http://www.sheffieldfruitbowl.org.uk/
Emailing: gviccarsdyas@wakefield.gov.uk
Calling: Gail on 07990 555 336
Contacting the Fruitbowl Worker by searching for “Fruitbowl Worker” on Facebook.
The Proud Trust
The Proud Trust is a life saving and life enhancing organisation that helps young people empower themselves to make a positive change for themselves and their communities.
The website is designed for young people who want to find out more about:
· Gender
· Sexuality
· Coming out
· Local youth groups
· Where to get support
Visit the website for further information – www.theproudtrust.org/
Broken Rainbow
A helpline for anyone in the LGBT community who is experiencing domestic violence and/or abuse.
The helpline (0800 999 5428) is available:
Monday and Thursday 10:00 till 20:00
Tuesday and Wednesday 10:00 till 17:00
The website is also available to victims, families and friends.
Visit the website further information – http://www.brokenrainbow.org.uk/help/advice
Mindline Trans+
Mindline Trans+ is a confidential, non judgmental listening service helpline for Trans or non-binary people, their friend and families. Our experienced and compassionate Transgender call handlers are here to listen and support with any issues you may have relating to being transgender.
We can also signpost and inform you of other places of support.
Helpline open Monday and Friday 8pm till Midnight – 0300 330 5468
Visit the website for more information – http://mindtws.org.uk/our-services/mindline-htm/
Mermaid
Being transgender can be incredibly isolating both for the person and the family who support them. Don’t be alone, reach out to Mermaids who can put you in touch with others. Make new friends and share experiences. Offering support and information to children and young people under the age of 19 who are trying to cope with gender identity issues, and offering support for their family and friends.
Call: 0344 334 0550
Email: info@mermaidsuk.org.uk
Gender Trust
Visit the Website for further information: https://www.gendertrust.org.uk/
Eating Disorders
About SYEDA
We are an independent charity, originally established in 1996 by a group of people who were affected by eating disorders and who were concerned that they were not able to find helpful information, guidance and help when they needed it.
We provide non-judgemental support to people affected by eating disorders. This includes a range of eating problems, please see our information on types of eating disorder for more information.
http://www.syeda.org.uk/about-us
Our staff can be contacted on 0114 272 8822 or you can email us at info@syeda.org.uk.
B-eat
B-eat are the UK’s leading charity to support anyone affected by eating disorders or difficulties with food, weight or shape.
Beat has lots of other information that you may find useful if you think you, or someone you know has an eating disorder.
Call our helpline to talk about your concerns – it’s open from 3:00pm to 10:00pm (365 days a year) and is free to call from a landline or mobile.
Helpline – 0808 801 0677
Youthline – 0845 634 7650
Visit the Website for further information – www.b-eat.co.uk
Domestic Violence and Abuse
Whether you are experiencing domestic abuse yourself, concerned about someone, or want to change your own behaviour,
call Doncaster Domestic Abuse on 0800 4701 505 (all calls are confidential), or find details about all the services that can help you on this website.
Https://www.doncasterdomesticabuse.co.uk/
Women’s Aid and Refuge
These two key charity’s work together to provide a 24 hour a day advice line, which is:
The National Domestic Violence Helpline – 08008 2000 247
Both website provide information for victims, survivors, friends and family
Women’s Aids – www.womensaid.org.uk
Refuge – www.refuge.org.uk
Men’s Advice Line
Men’s Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). We can help by giving you time to tell your story; offering emotional support; providing practical advice; signposting you to other services for specialist help.
The helpline is available Monday to Friday between 09:00 and 17:00 – 0808 801 0327
Visit the website for further information – http://www.mensadviceline.org.uk/
Mankind Initiative
Our confidential helpline is available for all men across the UK suffering from domestic violence or domestic abuse by their current partner (including same-sex partner).
The website also provides further support and information.
Helpline: 01823 334 244 (available Monday to Friday 10:00 till 16:00)
Visit the website for further information: www.mankind.org.uk
Broken Rainbow
A helpline for anyone in the LGBT community who is experiencing domestic violence and/or abuse.
The helpline (0800 999 5428) is available:
Monday and Thursday 10:00 till 20:00
Tuesday and Wednesday 10:00 till 17:00
The website is also available to victims, families and friends.
Visit the website further information – http://www.brokenrainbow.org.uk/help/advice
Forced Marriage and Honour Based Abuse
Karma Nirvana
Karma Nirvana is a British charity supporting victims of honour-based abuse and forced marriage.
- Are you being pressured to get married against your will?
- Do you fear to bring shame or dishonour on your family?
- Have you been emotionally or physically abused?
- Are you confused about what they say scripture demands of you?
- Do you worry about being disowned?
If you are concerned about any of the above, please call us in confidence.
UK Helpline: 0800 5999 247 (Monday – Friday: 9:00am – 5:00pm)
For further information visit the website: https://www.karmanirvana.org.uk/
NCPCC FGM Helpline
This confidential helpline is available 24/7 to anyone effected or worried about Female Genital Mutilation.
Helpline: 0800 028 3550
Other Issues
Yoti
If you are under 18 and an explicit or nude photo has been shared of you online, we can confidentially help you to get it removed.
Follow these simple steps:
- ) Download YOTI
- ) Take a selfie and then a photo of your ID (passport/driving licence) to verify its you.
- ) Give details of the image, and where it could be online (don’t worry if you don’t have all the details).
- ) We’ll then review the details and the IWF will work to have it removed.
The IWF (Internet Watch Foundation) use image hashing technology. This mean each image has its very own ID, and using this ID it can identify the image, and have it removed, wherever it is uploaded to the internet.
For further information visit the website: www.yoti.com
If you are 18 and over, contact the website where you have seen the image/video, or report it to the police.
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Please speak to a member of the Safeguarding team or your Progress Tutor as soon as possible if you know, or are worried you will have no where to stay tonight, or in the future.
If you have concerns about another students current living situation please contact the Safeguarding team.